Gaming is meant to be fun. At Star Game, we want every Pakistan player to enjoy slots, PSL cricket betting, and casino games without it affecting their wellbeing, relationships, or finances. This page covers the tools, tips, and self-assessment resources available to help you stay in control.
Every Star Game account comes with a full set of responsible gaming controls. No paperwork needed — manage them directly from your account settings or by contacting our support team.
Set a maximum daily, weekly, or monthly deposit cap in PKR. Once you reach your limit, no further deposits are accepted until the period resets. Limits take effect immediately when reduced — an increase requires a 24-hour cooling-off period before it kicks in.
Set a session timer and Star Game will notify you once your chosen play time is up. Whether you're spinning slots or watching PSL live odds, this reminder helps you step away and come back refreshed rather than playing on autopilot.
Need a short break? Set a cooling-off period of anywhere between 24 hours and 6 weeks. During this time your account is suspended — no deposits, no bets, no bonus claims. It's a quick way to pause without permanently closing your account.
If you feel you need a more serious break, self-exclusion locks your account for a minimum of 6 months. During this period your account cannot be accessed, deposits are blocked, and all marketing messages are stopped. Request it via live chat — it's processed within 24 hours.
Set a cap on how much you are willing to lose in a given day, week, or month. Once your net loss reaches the limit, further wagering is paused until the period resets. This is one of the most effective tools for keeping your gaming budget manageable and predictable.
Our support team is available 24/7 via live chat. If you're worried about your gaming habits — or about someone else's — reach out. All conversations are confidential. Our team is trained to listen without judgement and to help you find the right tool for your situation.
It takes less than two minutes to put limits in place. Here's how to do it from your Star Game account.
Open the Star Game app or website and log in. Go to your profile icon at the top right of the screen to access account settings.
Inside account settings, look for the "Responsible Gaming" or "Player Safety" section. All limits, timers, and exclusion tools are grouped here in one place.
Select the tool you want — deposit limit, loss limit, session reminder, or cooling-off period. Enter your preferred value and the time period it applies to.
Confirm your selection. Reductions apply immediately. For increases, a mandatory 24-hour waiting period applies to protect you from impulsive decisions made in the heat of the moment.
Honestly answering a few simple questions can tell you a lot about your relationship with gaming. This isn't a clinical diagnosis — it's just a prompt to reflect. If several of these feel familiar, it may be worth using one of the tools on this page or speaking with someone you trust.
Do you sometimes spend more on gaming than you planned to?
Occasional slips are normal — but if this happens regularly, a deposit limit can help.Do you bet more to try to win back money you've lost?
Chasing losses is one of the most common warning signs of problematic gambling.Has gaming started to affect your sleep, work, or relationships?
If other areas of your life are being impacted, it's a strong signal to take a break.Do you feel restless or irritable when you try to stop or cut down?
This can indicate a dependency pattern that a cooling-off period or self-exclusion could help with.Have you borrowed money or sold anything to fund your gaming?
Financial pressure caused by gaming is a serious sign — please reach out to our support team.Do you hide how much time or money you spend on gaming from family?
Secrecy is often a signal that you already know something needs to change.Problem gambling doesn't always look dramatic. Often it builds gradually. These are the signs that suggest gaming has shifted from entertainment to something that needs attention.
These simple habits make a real difference. Players who follow them consistently report enjoying gaming more — not less — because they stay in charge of the experience.
We don't just provide tools — we actively monitor usage patterns to identify players who may need support. Here's what our responsible gaming programme focuses on:
Star Game is strictly an 18+ platform. We verify the age of players during the registration and KYC process, and any account found to belong to a minor is closed immediately with all funds returned.
If you share a mobile phone, tablet, or laptop with younger siblings or children in your household, please take simple precautions to prevent them from accessing the platform:
Use your device's app lock or screen lock feature to prevent access to the Star Game app when you're not using it.
Always log out when you're done playing — especially on shared devices. Don't rely on auto-fill passwords that others could access.
Android devices have built-in parental control features under Digital Wellbeing settings. Use these to restrict access on family devices.
If you believe a minor has accessed or created a Star Game account, contact our support team immediately. We'll investigate and act within 24 hours.
Quick answers to the questions we hear most often from Pakistan players about safe gaming tools and self-management.
More questions? Visit our full FAQ page or start a live chat with our support team.